When We Are Closed

Your GP surgery should usually be your first point of content if you have particular concern about your health. Appointments are available 7 days a week, including in the evenings, on weekends and bank holidays. These appointments can be booked online or over the phone.

Appointments can take place by phone, video, or face-to-face depending on your preference and clinical need.

A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. This means you might be seen by a GP, but you could also be seen by another trained professional such as a practice nurse, community pharmacist, physiotherapist, or social prescriber.

Appointments out of hours

If you need an urgent appointment contact the practice during opening hours between Monday to Friday 8am to 6.30pm on 020 8465 3000 or fill out a form on our website.

When the practice is closed, please ring NHS 111 or use NHS 111 online and they can help you with booking an urgent GP appointment.

Routine and urgent appointments are provided in the evening and weekends at the following locations. You will be told which location you need to travel to when your appointment is booked:

Broad Street Medical Practice, Moreland Road, Dagenham RM10 9HU

Becontree Medical Practice, 641-645 Becontree Avenue, Dagenham RM8 3HP

Barking Community Hospital, Upney Lane, Barking IG11 9LX

You should only attend A&E if you need immediate care for something that is very serious or life-threatening. If your condition isn’t life-threatening, in many cases you could be seen faster by using other local services in your community.

If you feel unwell or have a minor injury, your local pharmacy can also offer advice and some medicines. Many pharmacies are open late and at the weekends, and you do not need an appointment to be seen. Find your nearest pharmacy.

If you live in Barking and Dagenham or Havering, you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen.

If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling Mental Health Direct free on 0800 995 1000.

For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare

PTI Closures

The practice is closed on the 1st Tuesday of every month for staff training. Please contact us before 1pm on the day or the next morning at 8.00am. You can still use our online services to request prescription and book or cancel appointments.

We are closed on all national Bank Holidays.