Appointments at the surgery from 21/12/2021 until further notice:

From 21/12/2021 we will be providing telephone consultation appointments with our doctors with face to face appointments based on clinical need. This is to minimise the risk to patients and staff to the coronavirus and avoid any unnecessary contact. Patients may be contacted by our reception team to change face to face appointments to telephone consultation with doctors or nurses where a face to face appointment is not needed.

  • You can go on the e-consult website here to self-check symptoms and receive on the spot medical advice.
  • Visit the 111 website for information about the coronavirus and up to date guidance.

There will be no Phlebotomy Clinic at Church Elm Lane Medical Practice Building from the 5th of July 2021. If you require a blood test, please use the link below to book an appointment with the Phlebotomy clinic of your choice. Church Elm Medical Practice is not part of NELFT and cannot help with any queries relating to services run by them.

COVID-19 Vaccine: 

If you are eligible and are due your Covid-19 Vaccine then please click on the link below to book your vaccine at a place of your choice. Please note there are also walk in appointments. Thank you

Coronavirus information update 25/03/2020

Due to the changes made to the NHS advice regarding COVID-19 on Monday 23rd March 2020, Doctors of the World have updated the COVID-19 translated guidance at:

It is now available in English, Albanian, Arabic, French, Portuguese, Spanish, Turkish, Polish, Romanian, Russian. The following languages will also be available soon: Bengali, Dari, Farsi, Hindi, Kurdish Sorani, Mandarin, Pashto, Urdu, Vietnamese, Tigrinya, Amharic, Malayalam, Somali, Bulgarian, Latvian, and Hungarian. 

The guidance is based on NHS and the UK Government’s updated advice and health information, and we have produced translated versions thanks to the support and assistance of the British Red Cross, Migrant Help, Clear Voice, and the Eastern European Resource Centre. We really hope it will help to ensure this important guidance reaches migrant and asylum-seeking communities in the UK.

Coronavirus Information

If you’ve travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, fever or shortness of breath – or have been in close contact with someone with confirmed coronavirus – please stay indoors and visit the 111 website for more information or advice using links:

Even if symptoms are mild - do not go to a GP surgery, pharmacy or hospital and avoid close contact with other people. For latest advice, visit the Department of Health website or click 

We provide flu vaccinations to eligible patients during the flu season from September to March. Please contact us for more information or to book an appointment.

We offer online appointments, please log in contact our reception staff for further details or if you do not have log in details for our online services.

We would like to inform all patients that your named GP is: Dr Mina Goyal.

We offer Minor Surgical & Family Planning services to our patients.


IMPORTANT NOTICE: The prescription line will now be open from 09.30-10.30 Monday-Friday. Please visit the prescription page for all other ways to order your prescription.

Extended hours telephone appointments are available with our clinicians on Monday evenings from 6.30-19.30. Contact our reception team to book an appointment.

PLEASE NOTE: The GP surgery is based in Church Elm Lane Health Centre which also houses other community services including Phlebotomy, Health Visitors and Talking Therapies which are NOT part of the GP. Please contact 0300 300 1790 to access these services or ask about any further enquiries.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register. You will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.





Reception Times 2020

Monday 08:30 - 13:0014:00 - 18:30
Tuesday   08:30 - 13:0014:00 - 18:30
Wednesday08:30 - 13:0014:00 - 18:30
Thursday08:30 - 13:0014:00 - 18:30
Friday08:30 - 13:0014:00 - 18:30












Please note we usually close our door at 18:00 during the week but are available for telephone advice until 18:30 (no access to admin).

Consultation Times


Monday09:00 - 11:00

15:30 - 18:00

16:30 - 18:30

Tuesday08:30 - 11:0014:00 - 17:30
Wednesday09:00 - 11:00

15:30 - 18:30

Thursday09:00 - 11:00closed
Friday09:00 - 11:0016:00 - 18:00
Saturday closedclosed













Monday09:00 - 11:1514:00 - 18:30
Tuesday09:00 - 12:1514:00 - 16:00
Wednesday09:00 - 12:15

14:30 - 18:30

Thursday09:00 - 12:15closed
Friday09:00 - 12:1514:00 - 17:00
Saturday closedclosed










Reception is closed between 13.00-14.00 for lunch break. The lunchtime break allows reception to handover between morning and afternoon sessions. This period needs to be uninterrupted so that there can be a safe and efficient handover. A doctor's working day comprises of administration as well as seeing patients. The administration component of being a GP has increased considerably over the years and can sometimes take upto 50% of the working day. During the break in between surgeries, the doctor will read and action hospital letters, complete referrals and tasks from the surgery, answer queries, check blood test results, issue medications and deal with any emergencies. Please be aware between clinic appointment times there may not be a doctor onsite as they may be on home visits, attending meetings or teaching. There are also regular meetings with district nurses, community matrons and social workers to discuss complex cases. In addition, the doctors and nurses have a responsibility to complete frequent audits to ensure care and quality is maintained. Furthermore, practice meetings also take place to discuss any issues or improvement projects within the practice. Educational meetings allow doctors and nurses to keep our skills and knowledge up to date. All of these tasks ensure that the practice runs as efficiently and safely as possible.


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