Appointments at the surgery from 21/12/2021 until further notice:

From 21/12/2021 we will be providing telephone consultation appointments with our doctors with face to face appointments based on clinical need. This is to minimise the risk to patients and staff to the coronavirus and avoid any unnecessary contact. Patients may be contacted by our reception team to change face to face appointments to telephone consultation with doctors or nurses where a face to face appointment is not needed.

  • You can go on the e-consult website here to self-check symptoms and receive on the spot medical advice.
  • Visit the 111 website for information about the coronavirus and up to date guidance.

There will be no Phlebotomy Clinic at Church Elm Lane Medical Practice Building from the 5th of July 2021. If you require a blood test, please use the link below to book an appointment with the Phlebotomy clinic of your choice. Church Elm Medical Practice is not part of NELFT and cannot help with any queries relating to services run by them.

COVID-19 Vaccine: 

If you are eligible and are due your Covid-19 Vaccine then please click on the link below to book your vaccine at a place of your choice. Please note there are also walk in appointments. Thank you

Coronavirus information update 25/03/2020

Due to the changes made to the NHS advice regarding COVID-19 on Monday 23rd March 2020, Doctors of the World have updated the COVID-19 translated guidance at:

It is now available in English, Albanian, Arabic, French, Portuguese, Spanish, Turkish, Polish, Romanian, Russian. The following languages will also be available soon: Bengali, Dari, Farsi, Hindi, Kurdish Sorani, Mandarin, Pashto, Urdu, Vietnamese, Tigrinya, Amharic, Malayalam, Somali, Bulgarian, Latvian, and Hungarian. 

The guidance is based on NHS and the UK Government’s updated advice and health information, and we have produced translated versions thanks to the support and assistance of the British Red Cross, Migrant Help, Clear Voice, and the Eastern European Resource Centre. We really hope it will help to ensure this important guidance reaches migrant and asylum-seeking communities in the UK.

Coronavirus Information

If you’ve travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, fever or shortness of breath – or have been in close contact with someone with confirmed coronavirus – please stay indoors and visit the 111 website for more information or advice using links:

Even if symptoms are mild - do not go to a GP surgery, pharmacy or hospital and avoid close contact with other people. For latest advice, visit the Department of Health website or click 

We provide flu vaccinations to eligible patients during the flu season from September to March. Please contact us for more information or to book an appointment.

We offer online appointments, please log in contact our reception staff for further details or if you do not have log in details for our online services.

We would like to inform all patients that your named GP is: Dr Mina Goyal.

We offer Minor Surgical & Family Planning services to our patients.


IMPORTANT NOTICE: The prescription line will now be open from 09.30-10.30 Monday-Friday. Please visit the prescription page for all other ways to order your prescription.

Extended hours telephone appointments are available with our clinicians on Monday evenings from 6.30-19.30. Contact our reception team to book an appointment.

PLEASE NOTE: The GP surgery is based in Church Elm Lane Health Centre which also houses other community services including Phlebotomy, Health Visitors and Talking Therapies which are NOT part of the GP. Please contact 0300 300 1790 to access these services or ask about any further enquiries.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register. You will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Bank Holiday Information

Need medical treatment? 



Our A&E departments and 999 responders are facing extremely high demand at the moment.

With our hospitals running at extremely high levels of occupancy and continuing to see

rising numbers of people attending A&E,

it may mean patients have to wait longer to be seen this bank holiday weekend.

Patients will be seen in order of clinical need, so those with more minor ailments

will face longer waiting times.


Knowing the best route to urgent care can help patients find the treatment they need faster

and will help prevent services being overloaded.


Many patients can be treated safely and comfortably elsewhere, meaning people

who need to be seen urgently for life saving treatment can be seen quicker.

If you are feeling unwell and need urgent care there are a number of options for you to consider.

It is important that you visit the right service for your needs,

you can watch a helpful video that can help you to find the right care for you.

If you feel unwell or have a minor injury, your local pharmacy can offer advice and some medicines.

This can help you treat your condition yourself at home.

Pharmacists can also help you see the right person, if you need to see someone else.

If you have a more serious illness,

you should visit your GP practice website or NHS 111 online for advice.

If you cannot access the internet, call 111 or your GP practice directly.

A 999 call should only be used for life-threatening emergencies or serious injuries.

Mental health crisis:

if you need urgent help because you are worried that you might harm yourself or

someone else call the numbers here as soon as possible, based on the area that you live in.


Click here if you need urgent dental care.


Please share these resources across your networks to help provide people with

information on the best way to access support this bank holiday.



Do you need urgent mental health support?



If you need urgent mental health support,

call the Mental Health Crisis Line for Barking & Dagenham, Havering and Redbridge

on 0800 995 1000.


Trained staff will be available to listen and provide support.



Help improve diabetes services in the local area by sharing your views


Local NHS organisations are working together to improve diabetes services in

Barking and Dagenham, Havering and Redbridge and would really like to hear your views

about how diabetes care could be enhanced for everyone.


You can do this quickly and easily by clicking here to complete a short survey.


Local residents are also invited to attend diabetes focus groups to discuss possible

improvements in more detail. These are being held at various different dates and times in May,

and you can take part from the comfort of your own home.


Simply click the date below that suits you best to book your attendance.

9 May, 10am - 11.30am

12 May, 7pm - 8.30pm 

13 May, 1.30pm - 3.00pm 

16 May, 6pm - 7.30pm


If you have any questions or queries please contact



Hospices unite to improve services for people with incurable illnesses


Four Essex hospices have come together in a bid to find out what local people want

and need when faced with an incurable illness.


Farleigh Hospice in Chelmsford, Havens Hospices in Southend,

Saint Francis Hospice Havering-atte-Bower and

St. Luke’s Hospice in Basildon are joining forces on an all-age survey across

Mid and South Essex to gather lived experiences of people living with conditions

which require palliative care, either as an adult,

young person or child, or as their carer.


Palliative care is treatment, care and support for someone with a life-limiting illness and those at

the end of their life. It focuses on the quality of someone’s life, managing physical symptoms,

offering emotional and practical support to the patient, their family and friends.

Palliative care can take place in the home, hospital, care home or a hospice.


The survey is being run by Healthwatch Essex, an independent charity which uses feedback

and experiences from local people to improve health and care in the county.

The survey is open to anyone who has experienced care from a hospital,

hospice or community service. The aim is to find out what was wanted and needed during this time,

and if there were any barriers from accessing these.


Local people of all ages are encouraged to share their views and personal experiences

via the Healthwatch survey as this will directly influence the way we approach the delivery of care

across Mid and South Essex.


To take part in the survey, VISIT https://

You can also contact Healthwatch Essex on 0300 500 1895

if you need to access the survey in a different way.



Mind Havering, Barking and Dagenham are recruiting


Mind are looking for a positive team member who has the skills,

empathy and experience to support their work in the community working with people

struggling with their mental health.


If you are interested in finding about more about the role of

Peer Support Worker Barking & Dagenham (Maternity Cover)

please visit the Mind Havering website for job description, person specification and

information on how to apply.



Havering dementia action alliance phone book


Dementia Action Alliance would like to share the attached Havering dementia action alliance

phone book with you.

This pocket booklet is filled with helpful contacts and signposts all of the helpful

services available to support those living with dementia.


The attached has also been shared with local BHR GPs to help signpost patients

who are suffering with dementia to the support they need.



Ready for adulthood – Mind Havering


Mind Havering are open to receiving referrals for their Ready For Adulthood 6-week

face-to-face programme which starts on Friday 10 June from 12.30-2.30pm at their offices

(Harrow Lodge House) in Hornchurch. The eligibility criteria is Havering residents,

aged 17-25 with mild-medium symptoms and low risk.


Here are some of the topics covered each week:


  1. Introductory Session: getting to know young people and establishing trust
  2. Improving two-way communication
  3. Increasing emotional resilience (including confidence, self-esteem and assertiveness)
  4. Wellbeing: food & mood, healthy relationships, self-care etc.
  5. Daily living skills and independence
  6. Planning for the future


If you have a young person whom you think may benefit from attending this programme,

please complete and return the attached referral form.  

Mind Havering will then arrange a ‘Connection Meeting’ with you and the young person

to ensure they feel comfortable to attend

and also to allow them to ask any questions they may have.


To register, please email and a member of the team will be in touch.



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