Church Elm Lane, Dagenham, Essex, RM10 9RR
Telephone: 020 8465 3000
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When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery between 13.00 – 14.00 Monday to Friday. Alternatively you can check on the NHS app or online services to see if your result has arrived before contacting us.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
X-ray and scan results can take longer to be sent to us therefore please allow 2-3 weeks before contacting the surgery. All results are usually sent to the clinician who has requested the test/scan/x ray, therefore if you were referred by a hospital consultant, please contact the hospital first before contact us, as we may not get the results until it has been reviewed by the consultant and they have sent a letter to the surgery.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior written permission for their release or if they are not capable of understanding them.