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Noticeboard

Please enjoy Ramadan but follow the guidance on social distancing. If you have a medical condition such as diabetes, high blood pressure, heart disease or lung disease, or you are on medication, or pregnant, or elderly, or in the highest risk group that are asked to stay at home for 12 weeks, please choose alternative options to fasting, in order to protect yourself from Covid-19. The NHS Muslim Network and the British Islamic Medical Association are advising that missed fasts can be made up at a later date in the year.

Coronavirus information update 25/03/2020

Due to the changes made to the NHS advice regarding COVID-19 on Monday 23rd March 2020, Doctors of the World have updated the COVID-19 translated guidance at: https://www.doctorsoftheworld.org.uk/coronavirus-information/

It is now available in English, Albanian, Arabic, French, Portuguese, Spanish, Turkish, Polish, Romanian, Russian. The following languages will also be available soon: Bengali, Dari, Farsi, Hindi, Kurdish Sorani, Mandarin, Pashto, Urdu, Vietnamese, Tigrinya, Amharic, Malayalam, Somali, Bulgarian, Latvian, and Hungarian. 

The guidance is based on NHS and the UK Government’s updated advice and health information, and we have produced translated versions thanks to the support and assistance of the British Red Cross, Migrant Help, Clear Voice, and the Eastern European Resource Centre. We really hope it will help to ensure this important guidance reaches migrant and asylum-seeking communities in the UK.

COVID 19 update - Appointments at the surgery from 11/3/2020 until further notice:

From 11/3/2020 we will be providing telephone triage appointments with our doctors until further notice. This is to minimise the risk to patients and staff to the coronavirus and avoid any unnecessary contact. Patients may be contacted by our reception team to change face to face appointments to telephone consultation with doctors or nurses where a face to face appointment is not needed.

  • You can go on the e-consult website here to self-check symptoms and receive on the spot medical advice.
  • Visit the 111 website for information about the coronavirus and up to date guidance.

Please accept our apologies for any inconvenience this may cause you. Thank you.

Coronavirus Information

If you’ve travelled to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, fever or shortness of breath – or have been in close contact with someone with confirmed coronavirus – please stay indoors and visit the 111 website for more information or advice using links: https://111.nhs.uk/service/covid-19

Even if symptoms are mild - do not go to a GP surgery, pharmacy or hospital and avoid close contact with other people. For latest advice, visit the Department of Health website or click https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public 


We provide flu vaccinations to eligible patients during the flu season from September to March. Please contact us for more information or to book an appointment.

We offer online appointments, please log in https://www.patientaccess.com/Please contact our reception staff for further details or if you do not have log in details for our online services.

We would like to inform all patients that your named GP is: Dr Mina Goyal.

We offer Minor Surgical & Family Planning services to our patients.

IMPORTANT NOTICE: The prescription line will now be open from 09.30-10.30 Monday-Friday. Please visit the prescription page for all other ways to order your prescription.

PLEASE NOTE: UNFORTUNATELY THE SURGERY NO LONGER PROVIDES EXTENDED HOUR CLINICS. WE WILL HOWEVER CONTINUE TO MAKE EVENING APPOINTMENTS AVAILABLE UNTIL 6.30PM ON MONDAYS AND WEDNESDAYS FOR COMMUTERS.

PLEASE NOTE: The GP surgery is based in Church Elm Lane Health Centre which also houses other community services including Phlebotomy, Health Visitors and Talking Therapies which are NOT part of the GP. Please contact 0300 300 1790 to access these services or ask about any further enquiries.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register. You will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Getting Started

Call in person at reception and request an online registration form or download from below:

Guide to Online Registration

adult online registration form

child online access form

Please bring 1 form of photographic ID such as passport or photo driving licence and 1 form of proof of address such as bank statement or utility bill. Once you have received the Patient Access registration information sheet from the surgery please Click here to log onto Patient Access. You will then be able to enter your personal details and password as shown on the Patient access registration information sheet. You can use any of the services listed below:

Booking your Dr’s Appointments Online

It’s quick and easy to use and can be particularly useful during those times when the practice is closed or the telephone lines are busy.
Easy to follow screens and prompts ensure it's simple for you to view, book appointments online – whatever time of the day or night.

all appointments that are released at 8.30 and 2pm are also available online

Order your Repeat Prescriptions Online

This feature allows you to request repeat prescriptions from your own home. Without visiting the practice, you can use the internet to quickly order any repeat prescriptions that are due.
Once ordered simply collect your prescription as normal, 48 hours later.

Update your Personal Details

Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address.
Changes made through this service are subject to approval by the practice.

Viewing your Medical Record

Patient Access users can now view their Medical Record. You must complete an application form to access this service and provide photo ID. Access is based on practice approval. If you already have log-in details and wish to view your medical record please ask at reception for an application form.

Secure Information

All personal information contained on Patient Access is protected using the highest standard internet security

 
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